{"id":8159,"date":"2026-10-18T11:57:49","date_gmt":"2026-10-18T09:57:49","guid":{"rendered":"https:\/\/eu.it-cyberwall.com\/guides\/escolher-um-prestador-de-gestao-de-ti-as-perguntas-a-fazer-antes-de-assinar\/"},"modified":"2026-10-18T20:38:00","modified_gmt":"2026-10-18T18:38:00","slug":"choisir-infogereur","status":"publish","type":"page","link":"https:\/\/eu.it-cyberwall.com\/pt-pt\/guides\/choisir-infogereur\/","title":{"rendered":"Escolher um prestador de gest\u00e3o de TI: as perguntas a fazer antes de assinar"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8159\" class=\"elementor elementor-8159 elementor-6672\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eff7e7d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eff7e7d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4aae3d9\" data-id=\"4aae3d9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-67f9a55 elementor-widget elementor-widget-html\" data-id=\"67f9a55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>.itcw-g{max-width:900px;margin:0 auto;font-size:17px;line-height:1.65;color:#2b2f3a}.itcw-g h2{margin-top:10px}.itcw-g .tw{overflow-x:auto;margin:18px 0}.itcw-g table{width:100%;border-collapse:collapse;font-size:15px;min-width:640px}.itcw-g th,.itcw-g td{border:1px solid #e3e6ee;padding:10px 12px;vertical-align:top;text-align:left}.itcw-g thead th{background:#0E0129;color:#fff}.itcw-g tbody th{background:#F6F7FA;font-weight:600}.itcw-g .box{background:#F6F7FA;border-left:4px solid #DE3241;padding:16px 20px;border-radius:6px;margin:18px 0}.itcw-g .box.ok{border-left-color:#2C9703}.itcw-g sup a{text-decoration:none;font-weight:600}.itcw-g ol.src li{margin-bottom:8px;font-size:15px;word-break:break-word}.itcw-g .note{font-size:14px;color:#6b7080}.itcw-g .toc a{display:inline-block;margin:4px 10px 4px 0}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90a5ecd elementor-widget elementor-widget-heading\" data-id=\"90a5ecd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Guia<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eacc366 elementor-widget elementor-widget-heading\" data-id=\"eacc366\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Escolher um prestador de gest\u00e3o de TI: as perguntas a fazer antes de assinar<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55bdc89 elementor-widget elementor-widget-text-editor\" data-id=\"55bdc89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"itcw-g\"><p style=\"text-align:center\">Quem guarda os acessos, como acompanhar os seus pedidos, quando s\u00e3o os seus servidores monitorizados, quem faz as c\u00f3pias de seguran\u00e7a, como sair do contrato: seis perguntas a fazer a qualquer prestador de gest\u00e3o de TI, com as respostas a esperar e as refer\u00eancias da ANSSI e da CNIL.<\/p><p class=\"note\" style=\"text-align:center\">Atualizado a 18 de outubro de 2026 \u00b7 Os n\u00fameros t\u00eam as fontes indicadas no fundo da p\u00e1gina; as aprecia\u00e7\u00f5es s\u00e3o da IT CyberWall.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e62d465 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e62d465\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a665b5\" data-id=\"3a665b5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54ad723 elementor-widget elementor-widget-text-editor\" data-id=\"54ad723\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"itcw-g\"><div class=\"box toc\"><strong>Neste guia:<\/strong><br \/><a href=\"#questions\">As perguntas a fazer<\/a> \u00b7 <a href=\"#reponse-modele\">A resposta da IT CyberWall<\/a> \u00b7 <a href=\"#references\">As refer\u00eancias oficiais<\/a> \u00b7 <a href=\"#sources\">Fontes<\/a><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ffacbd4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ffacbd4\" data-element_type=\"section\" data-e-type=\"section\" id=\"questions\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-334abc0\" data-id=\"334abc0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-669ed4f elementor-widget elementor-widget-heading\" data-id=\"669ed4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">As perguntas a fazer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd173f7 elementor-widget elementor-widget-text-editor\" data-id=\"fd173f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"itcw-g\"><table><thead><tr><th>Pergunta<\/th><th>Uma boa resposta<\/th><th>Sinal de alerta<\/th><\/tr><\/thead><tbody><tr><td><strong>Quem det\u00e9m os acessos?<\/strong><\/td><td>As contas \u00abpropriet\u00e1rias\u00bb (Microsoft 365, nome de dom\u00ednio, fornecedor de alojamento) ficam em nome da empresa; o prestador tem contas nominativas e d\u00e1-lhe a lista.<\/td><td>\u00ab\u00c9 mais simples se ficarmos n\u00f3s com as palavras-passe.\u00bb<\/td><\/tr><tr><td><strong>Como acompanho os meus pedidos?<\/strong><\/td><td>Uma ferramenta de tickets, com um hist\u00f3rico que pode consultar.<\/td><td>Tudo passa pelo telem\u00f3vel de um t\u00e9cnico.<\/td><\/tr><tr><td><strong>Quando s\u00e3o os meus servidores monitorizados?<\/strong><\/td><td>Hor\u00e1rios de monitoriza\u00e7\u00e3o e de preven\u00e7\u00e3o por escrito, com o que desencadeia um alerta.<\/td><td>\u00abMonitorizamos tudo, a toda a hora\u00bb, sem mais pormenores.<\/td><\/tr><tr><td><strong>Quem faz as c\u00f3pias de seguran\u00e7a e \u00e9 o mesmo contrato que o da explora\u00e7\u00e3o?<\/strong><\/td><td>O contrato diz quem opera a c\u00f3pia de seguran\u00e7a, quem a monitoriza e quem testa o restauro.<\/td><td>Ningu\u00e9m sabe responder.<\/td><\/tr><tr><td><strong>Que dura\u00e7\u00e3o de fideliza\u00e7\u00e3o, que pr\u00e9-aviso?<\/strong><\/td><td>Uma dura\u00e7\u00e3o e um pr\u00e9-aviso por escrito, conhecidos antes de assinar.<\/td><td>Uma renova\u00e7\u00e3o t\u00e1cita longa, dif\u00edcil de denunciar.<\/td><\/tr><tr><td><strong>Como decorre o fim do contrato?<\/strong><\/td><td>Devolu\u00e7\u00e3o dos acessos, da documenta\u00e7\u00e3o e dos dados, seguida da elimina\u00e7\u00e3o do que o prestador detinha.<\/td><td>A sa\u00edda n\u00e3o est\u00e1 prevista.<\/td><\/tr><\/tbody><\/table><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3435aa8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3435aa8\" data-element_type=\"section\" data-e-type=\"section\" id=\"reponse-modele\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2dd7c42\" data-id=\"2dd7c42\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55e83cc elementor-widget elementor-widget-heading\" data-id=\"55e83cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A resposta da IT CyberWall<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cfcd1e elementor-widget elementor-widget-text-editor\" data-id=\"7cfcd1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"itcw-g\"><ul><li><strong>C\u00f3pia de seguran\u00e7a:<\/strong> a IT CyberWall explora e protege os seus sistemas; a c\u00f3pia de seguran\u00e7a \u00e9 um contrato distinto, com a WeDoBack. N\u00f3s verificamos que funciona.<\/li><li><strong>Acessos:<\/strong> as suas contas propriet\u00e1rias continuam a ser suas; os nossos acessos s\u00e3o nominativos e tem a lista.<\/li><li><strong>Pedidos:<\/strong> cada pedido d\u00e1 origem a um ticket.<\/li><li><strong>Monitoriza\u00e7\u00e3o:<\/strong> 24 h\/24 para os servidores geridos, com alertas por SMS segundo os hor\u00e1rios de preven\u00e7\u00e3o acordados.<\/li><li><strong>Fideliza\u00e7\u00e3o:<\/strong> 6 meses de antiguidade, uma \u00fanica vez para o conjunto dos nossos servi\u00e7os, depois rescind\u00edvel com um m\u00eas de pr\u00e9-aviso.<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0ceb8d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c0ceb8d\" data-element_type=\"section\" data-e-type=\"section\" id=\"references\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2c4920\" data-id=\"d2c4920\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d3e29d9 elementor-widget elementor-widget-heading\" data-id=\"d3e29d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">As refer\u00eancias oficiais<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f897a8c elementor-widget elementor-widget-text-editor\" data-id=\"f897a8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"itcw-g\"><ul><li><strong>Rastreabilidade.<\/strong> O referencial da ANSSI para os prestadores de administra\u00e7\u00e3o e manuten\u00e7\u00e3o seguras (PAMS) exige o registo de todos os acessos e a\u00e7\u00f5es, a conserva\u00e7\u00e3o desses registos durante pelo menos 6 meses, a sua entrega ao cliente a pedido e a disponibiliza\u00e7\u00e3o do invent\u00e1rio dos administradores<sup><a href=\"#source-1\">[1]<\/a><\/sup>.<\/li><li><strong>Partilha de responsabilidades.<\/strong> O mesmo referencial prev\u00ea uma conven\u00e7\u00e3o de servi\u00e7o aprovada por escrito, que especifica quem \u00e9 respons\u00e1vel por qu\u00ea, incluindo em caso de subcontrata\u00e7\u00e3o<sup><a href=\"#source-1\">[1]<\/a><\/sup>.<\/li><li><strong>Fim do contrato.<\/strong> Prev\u00ea a devolu\u00e7\u00e3o dos ativos e o apagamento seguro dos suportes<sup><a href=\"#source-1\">[1]<\/a><\/sup>. Para os dados pessoais, a CNIL exige que o contrato defina o seu destino: destrui\u00e7\u00e3o, ou devolu\u00e7\u00e3o ao cliente ou ao novo prestador, com destrui\u00e7\u00e3o das c\u00f3pias<sup><a href=\"#source-2\">[2]<\/a><\/sup>.<\/li><li><strong>Subcontrata\u00e7\u00e3o.<\/strong> Um prestador que trata dados pessoais por sua conta \u00e9 um subcontratante na ace\u00e7\u00e3o do RGPD: o contrato fixa as suas instru\u00e7\u00f5es, a confidencialidade, a seguran\u00e7a e a autoriza\u00e7\u00e3o por escrito dos subcontratantes ulteriores<sup><a href=\"#source-2\">[2]<\/a><\/sup><sup><a href=\"#source-3\">[3]<\/a><\/sup>.<\/li><li><strong>Cloud.<\/strong> Desde 12 de setembro de 2025, o regulamento europeu dos dados enquadra a mudan\u00e7a de fornecedor de servi\u00e7os cloud; os custos de mudan\u00e7a desaparecem por completo a 12 de janeiro de 2027<sup><a href=\"#source-4\">[4]<\/a><\/sup>.<\/li><\/ul><p class=\"note\">A IT CyberWall n\u00e3o \u00e9 um prestador qualificado PAMS: citamos este referencial como grelha de perguntas, \u00fatil para avaliar qualquer prestador de gest\u00e3o de TI.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-141965e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"141965e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-717be1a\" data-id=\"717be1a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b1dba3 elementor-widget elementor-widget-heading\" data-id=\"2b1dba3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fa\u00e7a-nos estas perguntas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d46c0bb elementor-widget elementor-widget-text-editor\" data-id=\"d46c0bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Descreva o seu parque inform\u00e1tico e as suas expectativas: respondemos por escrito, com o contrato como suporte.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54481fd elementor-align-center elementor-widget elementor-widget-button\" data-id=\"54481fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/eu.it-cyberwall.com\/pt-pt\/contact\/?mf-besoin=infogerance#formulaire\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Descrever a minha necessidade<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d72e782 elementor-widget elementor-widget-text-editor\" data-id=\"d72e782\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/eu.it-cyberwall.com\/pt-pt\/guides\/\">\u2190 Todos os nossos guias<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b0beba8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b0beba8\" data-element_type=\"section\" data-e-type=\"section\" id=\"sources\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52358e7\" data-id=\"52358e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69412bf elementor-widget elementor-widget-heading\" data-id=\"69412bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fontes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-197d3c4 elementor-widget elementor-widget-text-editor\" data-id=\"197d3c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"itcw-g\"><p class=\"note\">Fontes consultadas a 18 de outubro de 2026. Os pre\u00e7os dos fornecedores s\u00e3o indicados sem IVA, na moeda e na regi\u00e3o da tabela publicada, e podem mudar: confirme sempre a p\u00e1gina oficial antes de decidir.<\/p><ol class=\"src\"><li id=\"source-1\">ANSSI \u2013 Prestataires d\u2019administration et de maintenance s\u00e9curis\u00e9es (PAMS), r\u00e9f\u00e9rentiel d\u2019exigences v1.1 (6 de outubro de 2022) \u2014 <a href=\"https:\/\/cyber.gouv.fr\/sites\/default\/files\/2022-10\/ANSSI_PAMS_referentiel_v1.1_vFR.pdf\" target=\"_blank\" rel=\"noopener\">cyber.gouv.fr\/sites\/default\/files\/2022-10\/ANSSI_PAMS_referentiel_v1.1_vFR.pdf<\/a><\/li><li id=\"source-2\">CNIL \u2013 Guide du sous-traitant (setembro de 2017) \u2014 <a href=\"https:\/\/cnil.fr\/sites\/default\/files\/atoms\/files\/rgpd-guide_sous-traitant-cnil.pdf\" target=\"_blank\" rel=\"noopener\">cnil.fr\/sites\/default\/files\/atoms\/files\/rgpd-guide_sous-traitant-cnil.pdf<\/a><\/li><li id=\"source-3\">CNIL \u2013 Responsable de traitement et sous-traitant : 6 bonnes pratiques \u2014 <a href=\"https:\/\/cnil.fr\/fr\/responsable-de-traitement-et-sous-traitant-6-bonnes-pratiques-pour-respecter-les-donnees\" target=\"_blank\" rel=\"noopener\">cnil.fr\/fr\/responsable-de-traitement-et-sous-traitant-6-bonnes-pratiques-pour-respecter-les-donnees<\/a><\/li><li id=\"source-4\">Comiss\u00e3o Europeia \u2013 Data Act explained \u2014 <a href=\"https:\/\/digital-strategy.ec.europa.eu\/en\/factpages\/data-act-explained\" target=\"_blank\" rel=\"noopener\">digital-strategy.ec.europa.eu\/en\/factpages\/data-act-explained<\/a><\/li><\/ol><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5fb5b2b itcw-wdb-line elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5fb5b2b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-be827a0\" data-id=\"be827a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1faa75b elementor-widget elementor-widget-text-editor\" data-id=\"1faa75b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"itcw-wdb\" style=\"text-align:center;font-size:15px;color:#4b5563;margin:0\">A c\u00f3pia de seguran\u00e7a e o restauro s\u00e3o operados pela <a href=\"https:\/\/www.wedoback.com\/sauvegarde\/\" target=\"_blank\" rel=\"noopener\">WeDoBack<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":8066,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Escolher prestador de gest\u00e3o de TI na Europa | IT CyberWall","_seopress_titles_desc":"Acessos, tickets, monitoriza\u00e7\u00e3o, backup, pr\u00e9-aviso, reversibilidade: o que perguntar antes de assinar, segundo ANSSI e CNIL, para empresas europeias.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"escolher empresa de gest\u00e3o de ti europa,contrato de outsourcing de ti,reversibilidade outsourcing,prestador de gest\u00e3o de ti pme 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