{"id":7877,"date":"2020-08-20T05:16:01","date_gmt":"2020-08-20T03:16:01","guid":{"rendered":"https:\/\/eu.it-cyberwall.com\/ondersteuning\/"},"modified":"2026-10-18T20:32:11","modified_gmt":"2026-10-18T18:32:11","slug":"assistance","status":"publish","type":"page","link":"https:\/\/eu.it-cyberwall.com\/nl\/assistance\/","title":{"rendered":"Ondersteuning"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7877\" class=\"elementor elementor-7877 elementor-6637\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-3549729 elementor-section-full_width banner-four elementor-section-height-default elementor-section-height-default\" data-id=\"3549729\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c72047\" data-id=\"3c72047\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2080665 elementor-widget elementor-widget-banner-two-widget\" data-id=\"2080665\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"banner-two-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n        <div class=\"banner-area banner-area-two\">\r\n\t\t\t<div class=\"d-table\">\r\n\t\t\t\t<div class=\"d-table-cell\">\r\n\t\t\t\t\t<div class=\"container-fluid\">\r\n\t\t\t\t\t\t<div class=\"row align-items-center\">\r\n                                                            <div class=\"col-lg-6\">\r\n                            \t\t\t\t\t\t\t\t<div class=\"banner-text text-left\">\r\n\t\t\t\t\t\t\t\t\t<span  class=\"wow fadeInDown\" data-wow-delay=\"1s\"><\/span>\r\n\r\n                                    <h1  class=\"wow fadeInLeft\" data-wow-delay=\"1s\">Technische hulp zodra uw teams die nodig hebben<\/h1>\r\n\r\n                                    <p>E\u00e9n toegangspunt en drie ondersteuningsniveaus: van de dagelijkse vraag tot de technische diagnose, tot en met de correctie op onze applicaties.<\/p>\r\n                                    <div class=\"banner-btn  wow fadeInUp \" data-wow-delay=\"1s\">\r\n                                                                                                                                    <a target=\"_blank\" href=\"https:\/\/eu.it-cyberwall.com\/nl\/contact\/#formulaire\" class=\"default-btn\">\r\n                                                Mijn behoefte beschrijven                                                <\/a>                                        \r\n                                                                                                                                    <a target=\"_blank\" href=\"#offres\" class=\"default-btn active\">\r\n                                                Bekijk wat inbegrepen is                                                <\/a>                                                                            <\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n                                                            <div class=\"col-lg-6\">\r\n                                    <div class=\"banner-site-img  wow fadeInDown \" data-wow-delay=\".6s\">\r\n                                        <img decoding=\"async\"  src=\"https:\/\/www.it-cyberwall.com\/wp-content\/uploads\/2024\/04\/Fichier-8.png\" alt=\"image\"\/>\r\n                                    <\/div>\r\n                                <\/div> \t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-01794e0 performance-area bg-none pb-70 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01794e0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-79d4709\" data-id=\"79d4709\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-162c72d elementor-widget elementor-widget-Section\" data-id=\"162c72d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n                    <div class=\"container\">\r\n                <div class=\"section-title text-center\">\r\n                    \r\n                    <h2>Een persoonlijke en deskundige service<\/h2>\r\n\r\n                    <p>Een persoonlijke aanpak en een snelle oplossing, zodat u zich op uw vak kunt blijven concentreren. Voor ambachtslieden, winkels, kmo's en middelgrote ondernemingen, met of zonder eigen IT-medewerker.<\/p>                <\/div>\r\n            <\/div>\r\n                \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5601c31\" data-id=\"5601c31\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9301171 elementor-widget__width-initial elementor-widget elementor-widget-Vaximoservicebrochures\" data-id=\"9301171\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Vaximoservicebrochures.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n        <div class=\"download-file\">\r\n                            <h3>Informatiebrochure<\/h3>\r\n            \r\n                            <ul>\r\n                                            <li>\r\n                            <a href=\"https:\/\/www.it-cyberwall.com\/pub\/ITCW_Assist_FR_001.pdf\" target=\"_blank\">\r\n                                Downloaden\r\n                                                                                                            <i class=\"bx bxs-file-pdf\"><\/i>\r\n                                                                                                <\/a>\r\n                        <\/li>\r\n                                    <\/ul>\r\n                    <\/div>\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d242c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d242c0\" data-element_type=\"section\" data-e-type=\"section\" id=\"offres\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a358886\" data-id=\"a358886\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19dcbc6 elementor-widget elementor-widget-Section\" data-id=\"19dcbc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n                    <div class=\"container\">\r\n                <div class=\"section-title-six text-center\">\r\n                                            <span class=\"top-title\">Onze ondersteuningsniveaus<\/span>\r\n                    \r\n                    <h2>Drie niveaus, \u00e9\u00e9n toegangspunt<\/h2>\r\n\r\n                    <p>Ondersteuning en technische support verwijzen naar dezelfde dienst. Uw aanvraag wordt op het juiste niveau behandeld, zonder dat u moet weten welk.<\/p>                <\/div>\r\n            <\/div>\r\n                \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4e914e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4e914e2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33.333 elementor-inner-column elementor-element elementor-element-0144466\" data-id=\"0144466\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f6bc377 elementor-widget elementor-widget-heading\" data-id=\"f6bc377\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Niveau 1<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd366ca elementor-widget elementor-widget-heading\" data-id=\"cd366ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Eerste contact en veelvoorkomende problemen<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d937d86 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d937d86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ontvangst en kwalificatie van de aanvraag<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Gekende procedures en gangbare handelingen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Oplossing van eenvoudige problemen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Doorgave naar niveau 2 zodra een technische analyse nodig is, met de gebruiker, de omgeving, de al uitgevoerde controles en hun resultaat: u hoeft niet alles opnieuw uit te leggen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33.333 elementor-inner-column elementor-element elementor-element-3bed220\" data-id=\"3bed220\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a41250 elementor-widget elementor-widget-heading\" data-id=\"8a41250\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Niveau 2<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8866252 elementor-widget elementor-widget-heading\" data-id=\"8866252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Technische diagnose en correctie<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65aa1dd elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"65aa1dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Technische diagnose, analyse van de logbestanden, reproductie van het probleem<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Configuratie, correctie of gedocumenteerde workaround<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Voor software van derden blijft dit niveau uw aanspreekpunt en overlegt het indien nodig met de softwareleverancier, de integrator of de leverancier<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33.333 elementor-inner-column elementor-element elementor-element-451616a\" data-id=\"451616a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c00b493 elementor-widget elementor-widget-heading\" data-id=\"c00b493\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Niveau 3<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dfc387 elementor-widget elementor-widget-heading\" data-id=\"9dfc387\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ontwikkeling<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82d7d11 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"82d7d11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Alleen voor een applicatie waarvan D\u00e9dicace Software de ontwikkeling en het onderhoud verzorgt<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Analyse van de code en correctie<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Doorontwikkeling, na offerte<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Dit niveau stelt de eerste diagnose niet en wijzigt de code van derden niet<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-926ca0a elementor-widget elementor-widget-text-editor\" data-id=\"926ca0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<style>.itcw-g{max-width:900px;margin:0 auto;font-size:17px;line-height:1.65;color:#2b2f3a}.itcw-g h2{margin-top:10px}.itcw-g .tw{overflow-x:auto;margin:18px 0}.itcw-g table{width:100%;border-collapse:collapse;font-size:15px;min-width:640px}.itcw-g th,.itcw-g td{border:1px solid #e3e6ee;padding:10px 12px;vertical-align:top;text-align:left}.itcw-g thead th{background:#0E0129;color:#fff}.itcw-g tbody th{background:#F6F7FA;font-weight:600}.itcw-g .box{background:#F6F7FA;border-left:4px solid #DE3241;padding:16px 20px;border-radius:6px;margin:18px 0}.itcw-g .box.ok{border-left-color:#2C9703}.itcw-g sup a{text-decoration:none;font-weight:600}.itcw-g ol.src li{margin-bottom:8px;font-size:15px;word-break:break-word}.itcw-g .note{font-size:14px;color:#6b7080}.itcw-g .toc a{display:inline-block;margin:4px 10px 4px 0}<\/style><div class=\"itcw-g\"><div class=\"box\"><p><strong>Niveau en prioriteit zijn twee verschillende dingen.<\/strong> Het niveau hangt af van de aard van het probleem; de prioriteit bepaalt alleen de doelstelling voor de behandeling die in uw bijzondere voorwaarden is vastgelegd.<\/p><ul><li>Een kritiek incident kan op niveau 1 blijven als de procedure gekend is.<\/li><li>Een ge\u00efsoleerd probleem kan op niveau 2 worden behandeld met een lage prioriteit.<\/li><li>Een reproduceerbaar defect in de code van D\u00e9dicace Software kan op niveau 3 staan met een kritieke prioriteit.<\/li><\/ul><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fb1db6 elementor-widget elementor-widget-text-editor\" data-id=\"8fb1db6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>En het IT-beheer?<\/strong> De ondersteuning voor de servers en apparatuur die in uw IT-beheercontract zijn opgenomen, is inbegrepen. Buiten die reikwijdte wordt ondersteuning apart afgesloten. <a href=\"https:\/\/eu.it-cyberwall.com\/nl\/infogerance\/\">Bekijk het IT-beheer<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-bff1c99 pricing-area elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"bff1c99\" data-element_type=\"section\" data-e-type=\"section\" id=\"tarifs\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-89bbc34\" data-id=\"89bbc34\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a1f2a1 elementor-widget elementor-widget-Section\" data-id=\"3a1f2a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n                    <div class=\"container\">\r\n                <div class=\"section-title text-center\">\r\n                    \r\n                    <h2>Tarieven niveau 1<\/h2>\r\n\r\n                    <p>De tarieven hieronder gelden voor ondersteuning op niveau 1: 60 \u20ac excl. btw voor het eerste uur, daarna een degressief tarief. De tickets van de pakketten kunnen een maand worden overgedragen. Als u al onze cyberbeveiliging of ons IT-beheer gebruikt, krijgt u een extra korting. Niveaus 2 en 3: neem contact met ons op.<\/p>                <\/div>\r\n            <\/div>\r\n                \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2be0e33 elementor-widget elementor-widget-Vaximo_Pricing\" data-id=\"2be0e33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Vaximo_Pricing.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                    <div class=\"container\">\n                <div class=\"row\">\n                                                                    <div class=\"col-lg-4 col-sm-6\">\n                            <div class=\"single-pricing  text-center\">\n                                <div class=\"pricing-content\">\n                                    <h3>Ondersteuningsticket<\/h3>\n                                    <div class=\"itcw-price\">\n                                        60 \u20ac excl. btw                                                                                    <sub>\/ Premi\u00e8re heure<\/sub>\n                                                                            <\/div>\n                                <\/div>\n\n                                <ul>\n                                                                                                                        <li><i class=\"bx bx-check\"><\/i> E\u00e9n aanvraag per ticket<\/li>\n                                                                                                                                                                <li><i class=\"bx bx-check\"><\/i>  Overname op afstand<\/li>\n                                                                                                                                                                <li><i class=\"bx bx-check\"><\/i>   Toegang tot het ondersteuningsportaal<\/li>\n                                                                                                                                                                <li><i class=\"bx bx-check\"><\/i>  Degressief na 1 u<\/li>\n                                                                                                            <\/ul>\n                                                                                                            <a target=\"_blank\" href=\"https:\/\/eu.it-cyberwall.com\/nl\/contact\/#formulaire\" class=\"default-btn\">Een ticket aanvragen<\/a>                                                                \n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"col-lg-4 col-sm-6\">\n                            <div class=\"single-pricing  active text-center\">\n                                <div class=\"pricing-content\">\n                                    <h3>Pakket 10 tickets<\/h3>\n                                    <div class=\"itcw-price\">\n                                        570 \u20ac excl. btw                                                                                    <sub>\/ Par Mois<\/sub>\n                                                                            <\/div>\n                                <\/div>\n\n                                <ul>\n                                                                                                                        <li><i class=\"bx bx-check\"><\/i> Tickets 1 maand overdraagbaar<\/li>\n                                                                                                                                                                <li><i class=\"bx bx-check\"><\/i>  10 tickets van een uur inbegrepen<\/li>\n                                                                                                            <\/ul>\n                                                                                                            <a target=\"_blank\" href=\"https:\/\/eu.it-cyberwall.com\/nl\/contact\/#formulaire\" class=\"default-btn\">Offerte pakket 10 tickets<\/a>                                                                \n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"col-lg-4 col-sm-6 offset-sm-3 offset-lg-0\">\n                            <div class=\"single-pricing  text-center\">\n                                <div class=\"pricing-content\">\n                                    <h3>Pakket 15 tickets<\/h3>\n                                    <div class=\"itcw-price\">\n                                        810 \u20ac excl. btw                                                                                    <sub>\/ Par Mois<\/sub>\n                                                                            <\/div>\n                                <\/div>\n\n                                <ul>\n                                                                                                                        <li><i class=\"bx bx-check\"><\/i> Tickets 1 maand overdraagbaar<\/li>\n                                                                                                                                                                <li><i class=\"bx bx-check\"><\/i>  15 tickets van een uur inbegrepen<\/li>\n                                                                                                            <\/ul>\n                                                                                                            <a target=\"_blank\" href=\"https:\/\/eu.it-cyberwall.com\/nl\/contact\/#formulaire\" class=\"default-btn\">Offerte pakket 15 tickets<\/a>                                                                \n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n         \n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9383557 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9383557\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e79406a\" data-id=\"e79406a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8de1db0 elementor-widget elementor-widget-Section\" data-id=\"8de1db0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n                    <div class=\"container\">\r\n                <div class=\"section-title-six text-center\">\r\n                                            <span class=\"top-title\">Hoe het verloopt<\/span>\r\n                    \r\n                    <h2>Van de aanvraag tot de oplossing<\/h2>\r\n\r\n                                    <\/div>\r\n            <\/div>\r\n                \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d27262 elementor-widget elementor-widget-serve-card\" data-id=\"3d27262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"serve-card.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t<div class=\"container\">\r\n\t\t\t\t<div class=\"row\">\r\n                                            <div class=\"col-lg-3 col-sm-6\">\r\n                            <div class=\"single-serve text-left\">\r\n                                                                    <i class=\"bx bx-conversation\"><\/i>\r\n                                \r\n                                <h3>1. Gesprek<\/h3>\r\n\r\n                                <p>U zegt ons wie geholpen moet worden en met welke tools.<\/p>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                <div class=\"col-lg-3 col-sm-6\">\r\n                            <div class=\"single-serve text-left\">\r\n                                                                    <i class=\"bx bx-search-alt\"><\/i>\r\n                                \r\n                                <h3>2. Diagnose<\/h3>\r\n\r\n                                <p>Wij kwalificeren de aanvraag en vertrouwen ze toe aan het juiste ondersteuningsniveau.<\/p>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                <div class=\"col-lg-3 col-sm-6\">\r\n                            <div class=\"single-serve text-left\">\r\n                                                                    <i class=\"bx bx-file\"><\/i>\r\n                                \r\n                                <h3>3. Voorstel<\/h3>\r\n\r\n                                <p>Los ticket, pakket of IT-beheercontract: u kiest, schriftelijk.<\/p>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                <div class=\"col-lg-3 col-sm-6\">\r\n                            <div class=\"single-serve text-left\">\r\n                                                                    <i class=\"bx bx-rocket\"><\/i>\r\n                                \r\n                                <h3>4. Ingebruikname<\/h3>\r\n\r\n                                <p>Toegang tot het ondersteuningsportaal en eerste aanvragen behandeld.<\/p>\r\n                            <\/div>\r\n                        <\/div>\r\n                        \t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-83da41c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"83da41c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d888a2\" data-id=\"3d888a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c0b826 elementor-widget elementor-widget-Choose_Area\" data-id=\"8c0b826\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Choose_Area.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n                    <section class=\"choose-area-four ptb-100\">\r\n                <div class=\"container\">\r\n                    <div class=\"row align-items-center\">\r\n                        \r\n                                                    <div class=\"col-lg-6\">\r\n                                <div class=\"choose-img\">\r\n                                    <img decoding=\"async\"  src=\"https:\/\/www.it-cyberwall.com\/wp-content\/uploads\/2025\/01\/Protection-scaled.jpeg\" alt=\"Image\"\/>\r\n                                <\/div>\r\n                            <\/div>\r\n                        \r\n                                                    <div class=\"col-lg-6 \">\r\n                                                    <div class=\"choose-wrap p-0 text-left\">\r\n                                <h2>Waarom kiezen voor onze ondersteuning?<\/h2>\r\n\r\n                                <p data-pm-slice=\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:478,&quot;end&quot;:957},&quot;regular_list_item&quot;,{&quot;start&quot;:478,&quot;end&quot;:647}]\">Onze gekwalificeerde technici grijpen snel in om uw technische problemen op te lossen en u te begeleiden bij het gebruik van uw toestellen.<\/p><p data-pm-slice=\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:478,&quot;end&quot;:957},&quot;regular_list_item&quot;,{&quot;start&quot;:478,&quot;end&quot;:647}]\">Of het nu gaat om een eenmalige of een regelmatige behoefte, onze oplossingen passen zich aan uw organisatie aan.<\/p><p data-pm-slice=\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:478,&quot;end&quot;:957},&quot;regular_list_item&quot;,{&quot;start&quot;:478,&quot;end&quot;:647}]\">Wanneer u ook onze aanvullende diensten voor cyberbeveiliging of IT-beheer afneemt, krijgt u exclusieve voordelen op onze ondersteuningsdiensten.<\/p>\r\n                                <ul>\r\n                                                                            <li>\r\n                                            <i class=\"bx bx-check\"><\/i>\r\n                                            Professionele expertise                                        <\/li>\r\n                                                                                <li>\r\n                                            <i class=\"bx bx-check\"><\/i>\r\n                                            Flexibiliteit en reactiviteit                                        <\/li>\r\n                                                                                <li>\r\n                                            <i class=\"bx bx-check\"><\/i>\r\n                                            Veiligheid en vertrouwen                                        <\/li>\r\n                                                                        <\/ul>\r\n                                                                                                            <a target=\"_blank\" href=\"https:\/\/eu.it-cyberwall.com\/nl\/contact\/#formulaire\" class=\"default-btn mt-30\">\r\n                                            Mijn behoefte beschrijven                                        <\/a>                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/section>\r\n                \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-4964456 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"4964456\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4087764\" data-id=\"4087764\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fba253e elementor-widget elementor-widget-Graph_Area\" data-id=\"fba253e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Graph_Area.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <section class=\"grph-area bg-color ptb-100\">\r\n\t\t\t<div class=\"container\">\r\n\t\t\t\t<div class=\"row align-items-center\">\r\n                                            <div class=\"col-lg-6\">\r\n                            <div class=\"grph-img\">\r\n                                <img decoding=\"async\"  src=\"https:\/\/www.it-cyberwall.com\/wp-content\/uploads\/2020\/08\/graph-img-1.png\" alt=\"Image\"\/>\r\n                            <\/div>\r\n                        <\/div>\r\n                    \r\n                                            <div class=\"col-lg-6 \">\r\n                    \t\t\t\t\t\t<div class=\"graph-content text-left\">\r\n\t\t\t\t\t\t\t<h2>Essenti\u00eble opties<\/h2>\r\n\t\t\t\t\t\t\t<p class=\"p\">Tools voor bewaking op afstand en monitoring van systemen bieden aanzienlijke voordelen voor de ondersteuning, vooral omdat ze afwijkingen en incidenten snel en in realtime detecteren, wat de stilstand vermindert. Ze maken ook een nauwkeurige verzameling van prestatiegegevens mogelijk, wat geoptimaliseerde ingrepen en een betere afstemming op de behoeften van de gebruikers vergemakkelijkt.<\/p><p class=\"p\">Bovendien bevorderen deze tools een betere samenwerking tussen afdelingen dankzij een totaaloverzicht van de activiteiten, wat snellere en beter ge\u00efnformeerde beslissingen mogelijk maakt. Tot slot versterkt bewaking op afstand de beveiliging van de systemen door potenti\u00eble dreigingen voortdurend op te volgen.<\/p>\r\n                            <h3>Monitoring en bewaking op afstand: meer weten<\/h3>\r\n               \r\n                                                                                                <a target=\"_blank\" href=\"https:\/\/eu.it-cyberwall.com\/nl\/supervision-informatique\/\" class=\"default-btn\">\r\n                                        Bekijk de monitoring                                    <\/a>                            \t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/section>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-f2cf54f faq-area ptb-100 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"f2cf54f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5407056\" data-id=\"5407056\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e1f735 elementor-widget elementor-widget-Section\" data-id=\"0e1f735\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n                    <div class=\"container\">\r\n                <div class=\"section-title text-center\">\r\n                    \r\n                    <h2>Veelgestelde vragen<\/h2>\r\n\r\n                    <p>De gangbare vragen over technische en gebruikersondersteuning.<\/p>                <\/div>\r\n            <\/div>\r\n                \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acaa27e elementor-widget elementor-widget-FAQ\" data-id=\"acaa27e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"FAQ.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n            <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n                                                            <div class=\"col-lg-6\">\r\n                            <div class=\"faq-img-four\">\r\n                                <img decoding=\"async\"  src=\"https:\/\/www.it-cyberwall.com\/wp-content\/uploads\/2022\/01\/faq-img.jpg\" alt=\"Image\"\/>\r\n                            <\/div>\r\n                        <\/div>\r\n                                    \r\n                                    <div class=\"col-lg-6 \">\r\n                                    <div class=\"faq-accordion text-left\">\r\n                        <ul class=\"accordion\">\r\n                                                            <li class=\"accordion-item\">\r\n                                    <a class=\"accordion-title active\" href=\"javascript:void(0)\">\r\n                                        <i class=\"bx bx-plus\"><\/i>\r\n                                        Wat is het verschil tussen ondersteuning en IT-beheer?                                    <\/a>\r\n                                    <div class=\"accordion-content show\">\r\n                                        <p>Ondersteuning (of technische support) beantwoordt uw aanvragen en incidenten, op drie niveaus. IT-beheer is het proactieve beheer van uw IT; het omvat de ondersteuning voor de servers en apparatuur die in het contract zijn opgenomen. Voor de rest wordt ondersteuning apart afgesloten.<\/p>\r\n                                    <\/div>\r\n                                <\/li>\r\n                                                            <li class=\"accordion-item\">\r\n                                    <a class=\"accordion-title \" href=\"javascript:void(0)\">\r\n                                        <i class=\"bx bx-plus\"><\/i>\r\n                                        Hoe weet ik tot welk niveau ik me moet richten?                                    <\/a>\r\n                                    <div class=\"accordion-content \">\r\n                                        <p>Dat hoeft u niet te weten: elke aanvraag komt binnen op niveau 1, dat ze kwalificeert en doorgeeft aan niveau 2 als een technische analyse nodig is, met alles wat al werd gecontroleerd.<\/p>\r\n                                    <\/div>\r\n                                <\/li>\r\n                                                            <li class=\"accordion-item\">\r\n                                    <a class=\"accordion-title \" href=\"javascript:void(0)\">\r\n                                        <i class=\"bx bx-plus\"><\/i>\r\n                                        Moet ik een intern team hebben of de support uitbesteden?                                    <\/a>\r\n                                    <div class=\"accordion-content \">\r\n                                        <p>U hoeft niet te kiezen tussen intern en extern: onze uitbestede ondersteuningsdienst is net ontworpen om zich aan uw organisatie aan te passen. Of u nu al een persoon of een team intern hebt, of helemaal geen eigen support, wij komen versterking bieden en nemen alle of een deel van de aanvragen voor onze rekening, volgens uw behoeften. Zo ontlast u uw interne middelen, garandeert u een ruimere beschikbaarheid en krijgen uw gebruikers bij elke aanvraag een snel en professioneel antwoord. De support geheel of gedeeltelijk uitbesteden betekent dat u gebruikmaakt van onze tools, ons team met meerdere expertises en een gestructureerd kader, zonder de nabijheid van uw bestaande teams op te geven.<\/p>\r\n                                    <\/div>\r\n                                <\/li>\r\n                                                            <li class=\"accordion-item\">\r\n                                    <a class=\"accordion-title \" href=\"javascript:void(0)\">\r\n                                        <i class=\"bx bx-plus\"><\/i>\r\n                                        Hoe garandeer ik een goede servicekwaliteit voor mijn eindgebruikers?                                    <\/a>\r\n                                    <div class=\"accordion-content \">\r\n                                        <p>De servicekwaliteit hangt niet alleen af van de snelheid van antwoorden, maar ook van de manier waarop de uitwisseling tussen uw teams en de ondersteuningsdienst gestructureerd is. Voor een doeltreffende en vlotte dienstverlening is het essentieel om de aanbevelingen en goede praktijken van de ondersteuning te volgen, transparant te communiceren zonder belangrijke informatie achter te houden, en de toegang tot de gegevens die nodig zijn voor de diagnose te vergemakkelijken. Een goede servicekwaliteit vraagt ook een proactieve aanpak: terugkerende problemen voorzien, luisteren naar de opmerkingen en waarschuwingen van de ondersteuning, en verbetervoorstellen behandelen als echte kansen tot optimalisatie. Het is deze open en wederzijdse samenwerking die uw eindgebruikers een betrouwbare, reactieve en duurzame dienstverlening biedt.<\/p>\r\n                                    <\/div>\r\n                                <\/li>\r\n                                                            <li class=\"accordion-item\">\r\n                                    <a class=\"accordion-title \" href=\"javascript:void(0)\">\r\n                                        <i class=\"bx bx-plus\"><\/i>\r\n                                        Garandeert u de veiligheid en vertrouwelijkheid van mijn gegevens?                                    <\/a>\r\n                                    <div class=\"accordion-content \">\r\n                                        <p>Absoluut. De veiligheid en vertrouwelijkheid van gegevens staan centraal in onze verbintenissen. Onze processen zijn ontworpen om de strengste normen te respecteren, met beperkte en traceerbare toegang, versleutelde communicatie en een strikt beheer van identificatiegegevens en toegangsrechten. Al onze medewerkers zijn bewust gemaakt van de uitdagingen van cyberbeveiliging en ondertekenen vertrouwelijkheidsovereenkomsten. Bovendien leven wij de AVG nauwgezet na en zetten wij beveiligingsmechanismen in die zijn afgestemd op de kritikaliteit van uw gegevens en systemen.<\/p>\r\n                                    <\/div>\r\n                                <\/li>\r\n                                                    <\/ul>\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                            <\/div>\r\n        <\/div>\r\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-979a163 project-area pb-100 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"979a163\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d6f7c2b\" data-id=\"d6f7c2b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-177073f elementor-widget elementor-widget-spacer\" data-id=\"177073f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7310b46 elementor-widget elementor-widget-Section\" data-id=\"7310b46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n                    <div class=\"container\">\r\n                <div class=\"section-title text-center\">\r\n                    \r\n                    <h2>Een strategische hefboom voor prestaties en veiligheid<\/h2>\r\n\r\n                    <p>Ondersteuning die in niveaus is gestructureerd, wordt een motor voor prestaties en veiligheid. Onze artikels beschrijven de concrete voordelen ervan.<\/p>                <\/div>\r\n            <\/div>\r\n                \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30339d2 elementor-widget elementor-widget-Services_Area\" data-id=\"30339d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Services_Area.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n        \t\t\t<div class=\"container-fluid\">\r\n\r\n                                    <div class=\"solutions-wrap owl-carousel owl-theme\">                        \r\n                                                                    <div class=\"single-solutions\" style=\"background-image:url(https:\/\/eu.it-cyberwall.com\/wp-content\/uploads\/sites\/2\/..\/..\/2025\/04\/conformite_25.jpg);\">\r\n                                        <div class=\"solutions-content text-left\">\r\n                                            <h3>Een strategische hefboom voor IT-beveiliging en naleving<\/h3>\r\n\r\n                                            <p>Goed georganiseerde ondersteuning op meerdere niveaus wordt een sleutelspeler in cyberbeveiliging en naleving, dankzij continue monitoring en snelle tussenkomsten bij risico&#8217;s.<\/p>\n\r\n\r\n                                                                                            <a href=\"#\" class=\"read-more\">Meer weten<\/a>\r\n                                                                                    <\/div>\r\n                                    <\/div>\r\n                                \r\n                            \r\n                                                                    <div class=\"single-solutions\" style=\"background-image:url(https:\/\/eu.it-cyberwall.com\/wp-content\/uploads\/sites\/2\/..\/..\/2025\/04\/productivite-entreprise_25.jpg);\">\r\n                                        <div class=\"solutions-content text-left\">\r\n                                            <h3>Hoe een gestructureerde helpdesk de productiviteit van het bedrijf verhoogt<\/h3>\r\n\r\n                                            <p>Door het incidentbeheer vlotter te laten verlopen en de interne teams te ontlasten, verbetert georganiseerde ondersteuning de algemene productiviteit van het bedrijf aanzienlijk.<\/p>\n\r\n\r\n                                                                                            <a href=\"#\" class=\"read-more\">Meer weten<\/a>\r\n                                                                                    <\/div>\r\n                                    <\/div>\r\n                                \r\n                            \r\n                                                                    <div class=\"single-solutions\" style=\"background-image:url(https:\/\/eu.it-cyberwall.com\/wp-content\/uploads\/sites\/2\/..\/..\/2025\/04\/Support-multi-expertise_25.jpg);\">\r\n                                        <div class=\"solutions-content text-left\">\r\n                                            <h3>De concrete voordelen van ondersteuning met meerdere expertises voor de vakteams<\/h3>\r\n\r\n                                            <p>Ondersteuning met meerdere expertises speelt precies in op de behoeften van de verschillende vakafdelingen, met technische oplossingen die passen bij hun operationele context.<\/p>\n\r\n\r\n                                                                                            <a href=\"#\" class=\"read-more\">Meer weten<\/a>\r\n                                                                                    <\/div>\r\n                                    <\/div>\r\n                                \r\n                            \r\n                                                                    <div class=\"single-solutions\" style=\"background-image:url(https:\/\/eu.it-cyberwall.com\/wp-content\/uploads\/sites\/2\/..\/..\/2025\/04\/Assistance_niveaux_25.jpg);\">\r\n                                        <div class=\"solutions-content text-left\">\r\n                                            <h3>Ondersteuning op meerdere niveaus: essentieel voor de prestaties van bedrijven<\/h3>\r\n\r\n                                            <p>Met een helpdesk die in niveaus is opgebouwd, wordt elk incident op het juiste competentieniveau behandeld, wat de doorlooptijden verkort en de reactiesnelheid van het bedrijf maximaliseert.<\/p>\n\r\n\r\n                                                                                            <a href=\"#\" class=\"read-more\">Meer weten<\/a>\r\n                                                                                    <\/div>\r\n                                    <\/div>\r\n                                \r\n                            \r\n                    <\/div>\r\n                        \r\n\t\t\t<\/div>\r\n        \r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-b8de4c1 blog-area pb-70 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b8de4c1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7c60ba4\" data-id=\"7c60ba4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e5c12e4 elementor-widget elementor-widget-Section\" data-id=\"e5c12e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n                    <div class=\"container\">\r\n                <div class=\"section-title text-center\">\r\n                    \r\n                    <h2>Laatste nieuws van onze blog<\/h2>\r\n\r\n                    <p>Onze laatste artikels over technische ondersteuning.<\/p>                <\/div>\r\n            <\/div>\r\n                \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-574be59 elementor-widget elementor-widget-Vaximo_Post\" data-id=\"574be59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Vaximo_Post.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n                    <div class=\"container\">\r\n                <div class=\"row\">\r\n                                    <\/div>\r\n            <\/div>\r\n                \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15b6113 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15b6113\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36a687a\" data-id=\"36a687a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5fdb485 elementor-widget elementor-widget-text-editor\" data-id=\"5fdb485\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Is een werkplek te oud om nog te herstellen? Wij helpen u hem te vervangen, te financieren en de oude te laten overnemen: zie <a href=\"https:\/\/eu.it-cyberwall.com\/nl\/parc-et-materiel\/\">IT-park en apparatuur<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58e180e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58e180e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-260a3b5\" data-id=\"260a3b5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62b7568 elementor-widget elementor-widget-Section\" data-id=\"62b7568\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n                    <div class=\"container\">\r\n                <div class=\"section-title-six text-center\">\r\n                                            <span class=\"top-title\">Zij vertrouwden ons dit probleem toe<\/span>\r\n                    \r\n                    <h2>Een klantcase<\/h2>\r\n\r\n                                    <\/div>\r\n            <\/div>\r\n                \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00723f2 elementor-widget elementor-widget-text-editor\" data-id=\"00723f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"itcw-recits one\"><div class=\"itcw-recit\"><div class=\"who\">Kmo met IT-team \u00b7 20 tot 50 werknemers<\/div><h3>Versterking voor het bestaande team<\/h3><p class=\"lbl\">Het probleem<\/p><p>Het interne IT-team miste expertise op bepaalde onderwerpen en raakte overbelast. De projecten van het bedrijf bleven liggen.<\/p><p class=\"lbl\">Wat wij hebben gedaan<\/p><ul><li>Expertise aangebracht in de domeinen waar het team het moeilijk had<\/li><li>Support op niveau 2 om de complexe aanvragen op te nemen<\/li><\/ul><p class=\"lbl\">Wat er veranderde<\/p><p>Het interne team is ontlast en concentreert zich op het dagelijkse werk; het bedrijf groeit zonder zorgen over zijn IT.<\/p><div class=\"res\"><span>Resultaat<\/span>Een samenwerking van meer dan tien jaar<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-065b706 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"065b706\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4561b7f\" data-id=\"4561b7f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-03c6f39 elementor-widget elementor-widget-lets-talk-widget\" data-id=\"03c6f39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"lets-talk-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n        <div class=\"lats-talk-area ptb-100\" style=\"background-image: url(https:\/\/www.it-cyberwall.com\/wp-content\/uploads\/2023\/09\/AdobeStock_614893871-scaled.jpeg )\">\r\n\t\t\t<div class=\"container\">\r\n\t\t\t\t<div class=\"lats-talk-content text-center\">\r\n                    <h2>Laten we praten over de ondersteuning van uw teams<\/h2>\r\n                    \r\n                    <p>Vertel ons wie geholpen moet worden en met welke tools. Wij stellen u de gepaste formule voor.<\/p>\r\n                                                                        <a target=\"_blank\" href=\"https:\/\/eu.it-cyberwall.com\/nl\/contact\/#formulaire\" class=\"default-btn six\">\r\n                            <i class=\"bx bx-file\"><\/i>\r\n                            Over mijn ondersteuning praten                            <\/a>                    \t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Assistance Technique Professionnelle Une Solution Fiable pour Vos Besoins Quotidiens. Que vous soyez une petite entreprise ou une organisation en pleine croissance, l\u2019assistance technique est essentielle pour garantir le bon fonctionnement de vos technologies et la productivit\u00e9 de vos \u00e9quipes. Besoin d&#039;un conseil ? Qui sommes-nous ? Un service personnalis\u00e9 et expert Avec nos services <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"IT-ondersteuning voor kmo's in Europa | IT CyberWall","_seopress_titles_desc":"IT-support voor kmo's in Belgi\u00eb en de EU op drie niveaus: eerste contact, diagnose, ontwikkeling. Niveau 1: \u20ac 60 excl. btw het eerste uur, daarna aflopend.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"it-ondersteuning kmo,it-support bedrijf belgi\u00eb,it-helpdesk luxemburg,computerstoring oplossen","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-7877","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eu.it-cyberwall.com\/nl\/wp-json\/wp\/v2\/pages\/7877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.it-cyberwall.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.it-cyberwall.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.it-cyberwall.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.it-cyberwall.com\/nl\/wp-json\/wp\/v2\/comments?post=7877"}],"version-history":[{"count":1,"href":"https:\/\/eu.it-cyberwall.com\/nl\/wp-json\/wp\/v2\/pages\/7877\/revisions"}],"predecessor-version":[{"id":7878,"href":"https:\/\/eu.it-cyberwall.com\/nl\/wp-json\/wp\/v2\/pages\/7877\/revisions\/7878"}],"wp:attachment":[{"href":"https:\/\/eu.it-cyberwall.com\/nl\/wp-json\/wp\/v2\/media?parent=7877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}